Privacy Policy

MontyPay is committed to safeguarding and respecting Your personal information.

This policy (together with Our Terms and Conditions and any other documents referred to on it) explains how We will process any personal data We acquire from You or that You supply to Us.

MontyPay will always use reasonable controls and procedures to preserve and secure Your privacy. You can rest certain that We will only use Your personal information in accordance with this privacy statement. Please read the following carefully to learn about Our policies and procedures when it comes to Your personal data and how We will handle it.

Information MontyPay collect from You

The personal information which may be collected by MontyPay include the following:

  • Name, designation, and contact information (email address, phone number, etc.)
  • Business information
  • Demographic information like postcodes, preferences, and interests
  • Any additional information related to Our application process

We may gather, transfer, utilize, and keep Your personal information when You use Our Website or services, which may include the following:

From Our Website:

  • When You create an account on Our website, We may ask You to provide personally identifiable information such as Your complete name, email address, phone number, address, and Your website, among other things.
  • We may use cookies to collect information from Your browser when You visit Our website, such as Your computer’s internet IP, browser type and version, length of visit, and pages viewed.

From Our service:

  • Data collected from the merchants: when You apply to become a merchant, We gather, save, and handle personal information about You. Additional personal information may be required, such as Your complete name, email address, date of birth, home address, proof of address, bank statement, personal identity card or passport, and other information as needed to onboard You and comply with applicable legal requirements.
  • Data collected from cardholders/buyers: We collect, store, and handle financial and transaction-related personal data regarding cardholders/buyers and their transactions, which may include complete name, email address, phone number, credit card number, expiry date, CVV, billing and shipping address, IP address, browser type and version, purchase amount, date of the purchase, cart description.

Why Does MontyPay Collect Your Information?

The following are some of the ways We use information about You:

  • To fulfill Our commitments under any contracts We may have with You, as well as to provide You with the information, products, and services You request.
  • To administer Our website and internal activities, such as troubleshooting, data analysis, testing, research, statistics, and survey objectives.
  • To improve Our site and guarantee that material from Our site is delivered to You and Your computer in the most effective manner possible.
  • To notify You about additional products and services We believe may be of interest to You, or to allow selected third parties to do so on Our behalf.
  • To understand consumer needs, conduct analyses, and make comparisons.
  • To keep You informed about any changes to Our service.
  • To enable You to take part in interactive parts of Our service if You desire to.
  • To detect, prevent, and reduce fraudulent conduct such as risks associated with transactions and to monitor illegal activities to be able to identify and reduce fraudulent activity.
  • To create, test, and refine products and services.

Data Storage

The information We obtain from You is stored on Our system servers. We take reasonable steps to prevent unauthorized access, use, or disclosure of Your personal information. Although MontyPay Uses industry-standard security measures, it cannot guarantee that no one will be able to circumvent or subvert them and get unauthorized access to Your personal information. To protect Your personal information, You should never share Your login or password with a third party.

DISCLOSURE OF YOUR INFORMATION

Your personal information may be shared with any member of Our group, which includes Our subsidiaries, ultimate holding company and its subsidiaries.

We may share Your information with a selected number of third parties, such as:

  • Business partners, acquirers, and suppliers for the fulfilment of any contract We engage into with them or You.
  • Search engine and analytics companies that assist Us in improving and optimizing Our Website.
  • Credit reporting organizations for the purpose of analyzing Your credit score when it is a prerequisite of Us entering into a contract with You.

We may disclose Your personal data to third parties:

  • If We sell or acquire any business or assets, Your personal information might be revealed to the prospective seller or buyer of those businesses or assets.
  • If MontyPay or essentially all its assets are acquired by a third party, personal information about its customers will be among the transferred assets.
  • If We are under a legal obligation
    • to disclose or reveal Your personal data to comply with any legal requirement
    • to enforce or apply Our terms of service and other agreements
    • to protect MontyPay , Our customers, or others’ rights, property, and safety.

Third Party Websites

You may come across advertisements or other information on Our Website that directs You to the websites and services of Our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the material or links that appear on these sites, and We are not responsible for their activities.

Browsing and interaction on any other website, including those that connect to Our site, is governed by the terms and conditions of that website. We cannot guarantee that any information You send to other websites will be protected or kept private.

Customer Rights

We respect Your right to control how Your personal information is used as a customer.
If You have any questions about Your rights, please contact Us at the address shown at the bottom of this Privacy statement.

These rights include the following:

  • Request to erase the Personal Information: You have the right to have personal information removed if it is required to comply with applicable laws and regulations, for legal proceedings, compliance purposes, or for any financial crime prevention objectives.
  • Request for personal information transfer: You reserve the right to request that Your information be transmitted to a third party where technically and legally possible.
  • Request for rectification: You have the right to request that any personal information kept by Us be corrected if it is incomplete, incorrect, or outdated. This stage will necessitate the verification of the newly submitted personal data.
  • Right to access Your personal information: You have the right to receive a copy of Your personal information that We hold, including certain information about how We are processing Your personal information to the extent permissible by PCI-DSS and the financial data regulations.
  • Right to object to direct marketing: You have the right to ask that Your personal data not be used for direct marketing. Visit Login details in merchant dashboard to unsubscribe from marketing and promotional emails.

Data Security

We place a high value on the security of Your information and the privacy of Your personal information. We have set rigorous data security standards since We have been entrusted with some of Your most precious data. We have put in place necessary security measures to protect Your personal data from being mistakenly lost, used, or accessed in an unauthorized manner, altered, or disclosed.
Our platform is PCI DSS (Payment Card Industry Data Security Standards) Level 1 compliant, which is the payment card industry’s highest standard for ensuring that credit card data is handled, stored, and sent in a secure manner.
Furthermore, We restrict access to Your personal information to employees and third-party service providers who have a legitimate business need to know. They will only process Your personal information in accordance with Our instructions and are bound by a duty of secrecy.

Changes To Our Privacy Policy

MontyPay retains the right to amend this policy at any time and without notice, and to update this website accordingly. Please revisit this page from time to time to ensure that You have read and agreed to the changes. You acknowledge and agree to abide by the terms of Our Privacy Policy by signing up for Our website and using or accessing the tools built into it.

Internet Cookies

Cookies are text files, used by Your computer’s browser, that store visitor session data. Cookies, by themselves, do not identify the individual User. Cookies are commonly Used on the Internet and do not harm Your system.

Cookies are mainly Used to measure Web traffic, for keeping records and to let You know when You visit a particular site. But cookies never give Us access to any other information other than what You chose to share with Us.

Cookies also helps Us in analyzing data to be Used in improving Our Website, eventually giving You a better user experience. Users generally have the options to accept or decline cookies. However, please note that You will not get the full benefit of Using the Website if You chose to decline.

Contact Us

Please contact Us at Support@montypay.com if You have any questions, comments, or requests about this Privacy Policy, or if any action is required in relation to Your personal information.

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