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FAQ

MontyPay provides an End-to-End Payment Solution for Merchants

General

Who can use MontyPay services?
Do I have to be PCI compliant to accept payments through MontyPay payment services?
How can I get started with MontyPay Services?
Do you have customer support?
What is a Dashboard and why do I need it?

Compliance

How does MontyPay ensure compliance with Anti-Money Laundering (AML) regulations?
How does MontyPay handle security, protect sensitive information, and ensure compliance with industry regulations and standards?
What is MontyPay's Acceptable Use Policy?

Onboarding and Payments

What’s the next step once I have submitted the complete requirements?
How long does the acquiring bank need to review my application and grant the approval?
Can I use MontyPay on more than one website under the same legal entity?
Which E-commerce platforms does MontyPay support?
Which Mobile SDKs do MontyPay support?
Does MontyPay support Insite/InApp payments?
Do you provide technical API documentation for initiating integration and testing on my sandbox account?
Do you accept non 3DS cards?
Does MontyPay support Crypto payments?
Does MontyPay offer multiple payment methods?
Can I deactivate my account at any time?
Does MontyPay offer the payment links service to the customers?
Can I deactivate my account at any time?
How easy is to integrate with MontyPay?
Does MontyPay provide Tokenization service?
Does MontyPay offer recurring services?
Does MontyPay offer website development and digital services?

Refunds & Settlements

How long is the settlement period?
How do I know what my settlement period is?
How long does it take for a refund to reach the customer?

Website Development

Can you develop and deliver a fully functional website?
What does MontyPay’s website development process entail?
Does MontyPay offer responsive design for mobile devices?
How does MontyPay ensure the security of the website?
Can MontyPay integrate e-commerce functionalities into the website?
Does MontyPay offer support after launching the websites?
What sets MontyPay's development services apart from others?